CASE STUDY > Debt Buyer

Situation

A debt buyer relatively new to the industry found that day to day portfolio administration was so cumbersome as to negatively affect the value of their investment. They struggled with selecting agencies and tracking performance. Moving inventory was a technical challenge as they were working with a legacy platform not specifically designed for purchased debt management. Putbacks and media requests were another headache.

Results

By contracting with Capital the company was able to redeploy their internal resources to its core business processes. Capital provided a more appropriate system of record and a more robust team of servicers specifically chosen to service their asset classes, all of which resulted in improved monthly performance from the previously underperforming portfolios.

While our client may have been able to accomplish the same results over time, by plugging us in, they were able to get results immediately.

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